Customer Service

Contact Us

Feel free to email us at babyoonline@gmail.com.

Our business hours are Monday to Friday, from 10 am to 5 pm EST. We will be closed during all federal holidays.

Privacy & Security

We collect personal information from you when you submit it to us, including by: (1) registering on the site; (2) placing an order; (3) signing up for our newsletter; (4) contacting us; or (5) participating in a site promotion or survey. This information may include, for example, your name, email address, home address, telephone number, date of birth and credit card information. We may combine the information we collect from you with information we receive about you from other sources, such as address update services. If you use the site's refer-a-friend mechanism, we will collect your friend's email address, for the purpose of sending them email. For our complete privacy policy click here.

Ordering

While shopping on babyo.com, customers have the opportunity to add or remove items in their cart as needed. To place an order, review all order details including: size, color, and quantity to make sure that the appropriate items will be shipped. While in the shopping cart, add any promotional codes or coupons that can be applied to the order. See the section below for details. After reviewing the subtotal, click on the ‘Proceed to Checkout’ button. To be sure that your order is shipped quickly, please provide the appropriate billing and shipping information. The billing address should always match the billing address of the credit card that is being used to purchase the merchandise. Once your order has been placed, you will receive a confirmation email as a follow-up measure.

Payment, Pricing & Promotions

After all items are added to the cart, it’s time to make sure that all promotional codes are entered correctly. If you have a coupon code, then enter it in the discount code box and click ‘apply coupon’. The subtotal should automatically adjust. All coupons require a valid coupon code, and offers may not be combined unless noted. Any coupon can be removed and exchanged with another available coupon before the order is placed. We accept payment in the following forms: PayPal, Visa, MasterCard, American Express, and Discover.